Cookies Policy

Cookies Policy

At Thetford Bingo Hall, we use cookies to ensure you have the best experience possible while browsing our website. This Cookies Policy explains how and why we collect data through cookies.

What are Cookies?

A cookie is a small piece of text that is stored on your device (computer, smartphone, or tablet) by your web browser when you visit our website. It's used to remember your preferences, login information, and other settings so you don't have to enter them manually each time you visit.

Why are Cookies Used?

Cookies help us improve the browsing experience for our users. They enable us to:

• Store user preferences, such as language and font size
• Recognize returning visitors and display personalized content
• Analyze website performance and usage patterns
• Provide secure login functionality

Cookie Types

We use different types of cookies on our site to achieve specific purposes.

Essential Cookies

These cookies are necessary for the website's basic functions, such as displaying content correctly. They do not store any personal data.

• Session ID: This cookie is used by your browser to identify a session and provide continuity between requests.
• Login Persistence: Some essential cookies help maintain your login information so you can easily access our site without re-entering credentials every time.

Session Cookies

These cookies are stored temporarily in your browser's memory while you're visiting the website. They expire when the browsing session ends.

• Temporary Data Storage: We use these to store small pieces of data during a single visit, such as temporary login tokens or preferences.

Persistent Cookies

Unlike session cookies, persistent ones remain on your device even after you close the browser.

• User Preferences: These help us remember your preferred settings and language for future visits.
• Login Tokens: We use persistent cookies to securely store your login credentials so you can access our site without needing to log in again.

Functional Cookies

These enable specific features or functionality on our website.

• Third-Party Integrations: Some of these cookies are provided by other companies that integrate their services with ours, like social media sharing buttons.
• Browser Storage Technologies: We may use technologies like IndexedDB, WebStorage, or localStorage to store data locally.

Analytics and Performance Cookies

These help us understand how you interact with our website.

• Google Analytics: This tool provides insights into your behavior on the site, including page views, bounce rates, and time spent viewing content.
• Page Load Time and Error Rate Analysis: We use analytics cookies to monitor technical performance metrics and identify areas for improvement.

Preference and Language Settings

Our cookies help us remember your preferences so you can easily return to them.

• Language Selection: You can change the language of our website using a cookie, ensuring content is displayed in your preferred language.
• Theme and Layout Options: We use these cookies to save any changes you make to appearance settings like font sizes or color schemes.

Login/Session Continuity

Cookies are essential for maintaining login sessions. They ensure seamless access by remembering your credentials until the session expires.

Device Recognition

Some of our analytics tools may use device recognition technology, which helps us understand how users engage with our site across different devices and browsers.

Security-Related Cookies

We only store essential data using secure protocols (HTTPS).

• Secure Session Tokens: Our system generates tokens securely to protect your login information.
• Token Expiration: These cookies ensure that even if a token is compromised, it will expire within a limited time frame.

Browser Storage Technologies

Modern browsers have built-in storage features. We use these for various purposes.

• IndexedDB and WebStorage: Temporary data caching helps improve page load times and supports some of our interactive tools.
• LocalStorage: Data like saved preferences or login credentials are stored here, ensuring easy access in subsequent visits.

Third-Party Integrations

We integrate third-party services to enhance user experience. Be aware that these may collect additional information about your browsing behavior.

• Social Media Buttons: Services like Facebook and Twitter provide social media sharing buttons on our site.
• Third-Party Scripts: Some of the scripts used for integrations, analytics, or advertising might collect data when running.

Marketing or Communication Preferences

Some cookies enable you to express communication preferences. Please note that opting-out does not exclude all promotional materials from reaching you, as they may be transmitted through email campaigns (which don't use cookies).

• Newsletter Subscription: You can manage your newsletter subscription status using a cookie.
• Email Promotions and Offers: If set up on our end, we store preferences for customized promotions.

Cookie Consent Management

We honor user consent regarding the collection of data via cookies. Feel free to opt-out at any time by following this policy's instructions.

• Cookie Information: Our website informs you about which specific types are being used.
• Consent Controls and Cookies Panel Access: We offer a cookies panel that explains all cookie categories, including an option to view or delete them manually (if possible).

Browser Cookie Controls

Most modern browsers allow users to configure their settings. Understand your browser's options for managing cookies.

• Enable/Disable All Cookies: The most straightforward method is opting out of all tracking or deleting every existing cookie.
• Configure Specific Cookie Permissions: Each category can be managed separately based on its essentiality and the level of personal data it may contain.

Clearing or Disabling Cookies

Your browser allows you to clear cookies, which removes stored information. However, please note that disabling necessary ones will limit site functionality.

Impact When Cookies Are Disabled

Our website may not work optimally without certain types of cookies. You might encounter issues like:

• Login and Session Issues: Essential cookies help maintain secure login sessions.
• Content Display Errors: Some pages rely on session cookies for dynamic content loading or remembering preferences.
• Analytics Functionality Disruption: Collecting data from visitors relies heavily on analytics cookies.

Technical Diagnostics and Performance Optimisation

We aim to continuously improve the browsing experience based on collected data. Our engineers use tools like Google Analytics to optimize platform performance, diagnose issues, and understand user behavior patterns.

Aggregated Analytics Information

While we share metrics in aggregate form with service providers (e.g., click-through rates for advertising campaigns), no individually identifiable information is shared without consent or under strict anonymity terms when needed (for debugging purposes).

User Experience Improvements

Based on insights gathered from data, our team implements improvements to better support you.

• Site Navigation Enhancements: Streamlined menu structures and faster page loads ensure an easier user experience.
• Feature Requests Based on Feedback Data: By analyzing collected metrics about your behavior, we identify areas needing improvement.

This Cookies Policy aims to provide comprehensive information regarding how Thetford Bingo Hall uses cookies. We strive for transparency in our practices while respecting users' preferences regarding personal data collection.

Please review this policy periodically for any updates or changes as they occur, and do not hesitate to contact us if you have further questions about cookie usage on our website.